Your Mission

• Work alongside product managers, business analysts, and designers to refine requirements and user stories. Iterate on solutions based on user experience research, stakeholder feedback, and analytics, continuously improving the AI and automation tool effectiveness.
• Work closely with business stakeholders to solution, implement, and guide adoption of gen AI and automation.

• Document solution designs, workflows, and configurations. Help create user guides or demo sessions to drive adoption of the new AI-powered tools among employees and stakeholders.
• Design and Develop AI-Powered Workflows: Use Microsoft Copilot Studio and Power Platform (Power Automate, Power Apps) to design, build, and optimize AI assistants and automated workflows that enhance employee productivity and decision-making.
• Integrate Enterprise Data and Systems: Connect AI copilots to enterprise data sources and APIs, enabling context-rich automation (e.g. integrating Azure AI services or databases with Copilot agents for real-time information retrieval).
• Apply AI Best Practices: Implement prompt engineering techniques to AI models or prompts to improve the relevance and accuracy of Copilot responses. Utilize Azure OpenAI or similar services to incorporate advanced language AI capabilities when needed.
• Ensure adherence to GCI’s AI governance standards (privacy, security, ethical use).
• Partner with Technology Governance on monitoring and audit controls for compliance and risk mitigation.
• Build solutions with robust security, privacy, and compliance controls in mind, aligning with corporate policies and industry regulations (financial data protection, responsible AI use, audit logging).

Your Expertise

• Bachelor’s degree in computer science, software engineering, or related field is preferred. 3+ years of experience in software development, automation engineering, or similar roles is required.
• Hands-on experience with Microsoft Power Automate and related Power Platform tools for workflow automation. Familiarity with M365 Copilot features or similar AI bot/agent development tools (e.g. Azure AI services, cognitive services)
• Proficiency in at least one programming or scripting language (such as Python, C#, or JavaScript) to extend and customize solutions. Experience building or consuming RESTful APIs and working with data integration
• Working knowledge of Azure cloud services and AI/ML frameworks. Ability to deploy applications or automations in a cloud environment and integrate AI APIs (Azure OpenAI, Azure Cognitive Services, etc.)
• Experience with version control (git and Bitbucket) and continuous integration/continuous deployment (CI/CD) pipelines for software projects. Comfortable using tools like Azure DevOps or GitHub Actions to automate build-test-deploy processes
• Strong analytical and problem-solving skills with a track record of delivering solutions that meet business needs. Excellent communication skills to work effectively with both technical and non-technical team members
• Experience with Microsoft 365 Copilot Studio – for example, having built or managed AI copilots/agents in a production setting. Knowledge of designing conversation flows, topics, tools, and using Copilot’s advanced features (custom actions, agent-to-agent workflows) preferred
• Hands-on experience implementing security, compliance, and responsible AI practices in software. For instance, familiarity with Microsoft’s Responsible AI guidelines, Microsoft Purview for data governance, or similar tools to control AI use preferred
• Demonstrated initiative in previous roles – maybe you introduced a new automation tool, led a pilot of an AI solution, or actively contributed to AI/automation communities. Microsoft certifications in Azure AI, Power Platform, or related areas would be an advantage, reflecting your commitment to staying current. 

The projected hourly range for this position is $45 to $50.

On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.