Job Title: IT Site Administrator
Job Type: Contract
Job Location: On-Site

Job Summary:
The IT Systems Site Administrator is highly skilled and performs the full range of duties and assignments with autonomy and limited guidance.  This individual will deploy, configure, and maintain network, telephony, Microsoft Operating Systems, Microsoft Office suite of applications, data communication technologies and maintains facility infrastructure. Designs, installs, configures, maintains and performs system integration testing of operating systems, related utilities, software and hardware.  Responsible for troubleshooting technology issues as reported by users.  Researches, evaluates and recommends software and hardware products.  Supports web access and electronic messaging services and maintains a secure systems environment.  Provides new hardware specifications to users based on application needs and anticipated growth.  Provides first, second and third level support to the user community. Manufacturing experience a plus. Serves as a project leader on various assignments.  Also serves as mentors and trains entry level IT professionals within the department. May require bilingual skills for facilities located outside the United States.

End User Support:

• Provide advanced desktop, software, and peripheral support.
• Administer and maintain networking, telephony, email systems, file/print services, and remote access tools.
• Support Microsoft Office and VPN remote access.
• Provide primary and secondary support for site-specific business applications.
• Monitor system performance, capacity, and security.

• Support and troubleshoot network and telecom infrastructure.
• Manage Active Directory, group policies, and Microsoft Exchange Server.
• Maintain system security, patches, and antivirus protections.
• Install, maintain, and support Windows operating systems, software, and updates.
• Administer domains, domain controllers, SCCM/Intune deployments, backup solutions, and virtual/physical servers.
• Troubleshoot cloud infrastructure environments such as Azure or AWS.

• Participate in on-call support rotation.
• Train end-users and junior IT staff.
• Support IT planning, research, and evaluation of new hardware/software.
• Manage IT projects, quotes, and purchasing workflows.
• Lead small initiatives and mentor team members.

• 4+ years experience across IT Service Desk, desktop, network, and server support.
• 3–5 years system administration experience or equivalent hands-on training.
• Advanced troubleshooting skills for desktop and server environments.
• Experience with Microsoft technologies including DNS, DHCP, Active Directory, group policy, Exchange, and Windows OS.
• Experience with virtualization and cloud-based environments preferred.
• Familiarity with networking concepts and Microsoft application suites.
• Project management experience.
• Manufacturing support experience preferred.

• Strong problem-solving, analytical, and technical troubleshooting skills.
• Ability to resolve business issues through IT solutions.
• Strong communication, customer service, and listening skills.
• Ability to train and mentor others.
• Adaptability and initiative in fast-changing environments.
• Ability to influence decision making and provide innovative solutions.

• Bachelor’s Degree preferred; equivalent experience accepted.
• Eight or more years of relevant experience may be considered in lieu of degree.

• On-site role in a typical office or manufacturing support environment.
• May require occasional travel.
• Must be able to meet physical requirements including extended sitting, standing, walking, typing, and occasional lifting up to 25 lbs.

The projected hourly range for this position is $40 to $45.

On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.